The Manor at River Run Privacy Policy
Introduction
This Privacy Policy outlines The Manor at River Run's practices with respect to information collected from users who access our website or otherwise share personal information with us.
Grounds for Data Collection
We collect and process personal information as necessary to provide our services, respond to inquiries,
fulfill our contractual obligations, protect our legitimate interests, and comply with applicable legal and
regulatory obligations.
When you use our website or provide information to us, your information may be collected, stored, used,
and disclosed as described in this Privacy Policy.
Information We Collect
We may collect both non-personal and personal information.
Non-personal information may include aggregated usage information and technical information
transmitted by your device, such as browser type, operating system, language preference, access time,
pages viewed, clicks, and other website activity.
Personal information may include information that identifies you or could reasonably be used to identify
you, including:
- Name
- Email address
- Telephone number
- Mailing or physical address
- Information you provide when submitting an inquiry or communicating with us
- Communication preferences
- Device information, including IP address and approximate location information
- Other information you voluntarily provide to us
How We Receive Information
- When you voluntarily provide information through an inquiry, contact, newsletter, or other form;
- When you communicate with us by email, telephone, text message, or other means;
- When you use or access our website;
- Through third-party providers, services, analytics tools, and public records where applicable.
How We Use Information
We may use your information to:
- Respond to inquiries;
- Provide pricing, availability, and information about our venue and services;
- Schedule and confirm tours, appointments, and meetings;
- Communicate with you regarding your inquiry or event;
- Send follow-up communications;
- Provide customer service;
- Operate, maintain, and improve our website and services;
- Conduct statistical and analytical activities;
- Provide marketing communications where permitted and in accordance with your communication
- preferences;
- Comply with applicable legal obligations.
We do not sell your personal information.
We may share information with service providers who assist us in operating our website or business,
providing services, managing communications, processing or storing information, performing analytics, or
otherwise supporting our operations. We may also disclose information when reasonably necessary to
comply with applicable law, legal process, or governmental requests; protect our legal rights; prevent
fraud or misuse; or protect the safety or property of The Manor at River Run, our users, or others.
SMS / Text Messaging
When you provide your phone number as part of an inquiry and opt in to text messaging, you may
receive text messages from The Manor at River Run regarding your inquiry. These messages may
include:
- Responses to your questions
- Pricing and availability information
- Appointment scheduling and reminders
- Follow-up communications
Message frequency varies based on your inquiry and communication with us. Message and data rates
may apply. We do not share your mobile phone number or SMS opt-in data with third parties for
marketing or promotional purposes.
Your Rights and Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain
about you, subject to applicable legal and business requirements.
You may also opt out of marketing communications at any time using the unsubscribe or opt-out method
provided in the communication.
Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill the
purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our
agreements and policies.
Cookies and Analytics
We and our service providers may use cookies and similar technologies when you visit our website.
Cookies may be used to enable website functionality, remember preferences, understand website usage,
perform analytics, and improve our website and services.
We may use third-party analytics services, including Google Analytics, to understand how visitors interact
with our website. These services may collect information such as IP address, device and browser
information, pages visited, and website activity in accordance with their own privacy practices.
You may be able to control or disable cookies through your browser or device settings. Disabling cookies
may affect certain website functionality.
Third-Party Services and Links
Our website may contain links to or use services provided by third parties. This Privacy Policy applies
only to information collected and controlled by The Manor at River Run. Third parties may maintain their
own privacy policies and practices, which we encourage you to review.
Information Security
We take reasonable administrative and technical measures designed to safeguard the information we
collect and maintain. However, no method of transmission or electronic storage can be guaranteed to be
completely secure.
Marketing
We may use information you provide, including your name, email address, or telephone number, to
communicate with you about The Manor at River Run and our services where permitted.
You may opt out of promotional communications using the opt-out instructions provided with those
communications. Opting out of promotional communications does not necessarily prevent us from
sending non-promotional communications related to an existing inquiry, booking, transaction, or other
service relationship where permitted.
Corporate Transactions
If The Manor at River Run or substantially all of its relevant assets are involved in a merger, acquisition,
sale, reorganization, or similar transaction, information maintained by us may be transferred as part of
that transaction, subject to applicable law.
Minors
Our website and services are not directed toward children. We do not knowingly collect personal
information directly from children through our website without appropriate authorization.
If you believe a child has provided personal information to us inappropriately, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page, and the "Last
Updated" date above will reflect the most recent revision.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
The Manor at River Run
412 Old Bachmans Valley Road
Westminster, MD 21157
Phone: (301) 288-1292
Email: Events@TheManorAtRiverRun.com
Last Modified August 2026
